Structurely

Here are a few of the most common questions we get asked about our AI assistant to help get you started!  💡

💭 Structurely Quick Facts

You bet! Here are some helpful videos to get you started off...

Best practice for choosing Structurely AI Assistant's name in Structurely

Best practice for when you should login to Structurely

You can mute your assistant by clicking the red "Mute AI Assistant" button in your messages

Yes and no - Structurely AI Assistant will only communicate outside of business hours if the lead makes first contact.

No, any contact made outside of HomeChat, either by phone, email, or separate text will not be known to us.

Best practice for muting the lead in Structurely

You will be notified when agent follow up is required

Don't work with rental leads? No problem. Follow this quick guide to tell your Structurely AI Assistant not to qualify renters

Best practice for setting the lead delay in Structurely

We've got you covered with these helpful Live Chat installation tips

"Exuberant Hippo" is not actually the name of your lead 😅 Read more about what these mean

Nope! You get your very own Structurely AI Assistant Phone Number with the local area code of your choice 🤗

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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