TL;DR
Adjust the message that will be spoken to your leads before a live transfer is initiated.
Customize the whisper message that the recipient will hear regarding the transferred lead when they answer a live transfer call.
To adjust the default Live Transfer messages:
Login to your Structurely Account here
Choose the appropriate Call AI Agent here to view/edit
Maneuver to the "Live Transfer" section 👇
Revise and update the messages as you see fit!
Manipulate the content within the gray boxes and the "with Defaults" preview will update accordingly 👇
---
🎉 Nice job! 🎉
It's time to hit that "Update Agent" button and move on to the next section >>> where we'll discuss Knowledge Bases.
Questions, comments, concerns? Let us help!
Reach out to us directly at help@structurely.com and we will get back to you!
- 🚀 The Structurely Team