TL;DR
Create a new "Agent" within your Structurely Homechat account here
Upload a DOCX or PDF file (or choose to skip the file upload)
Define your use case and finalize the basic role of your new agent
Creating a Call AI "Agent"
Login to your Structurely Account here
Access the Call AI Agents page of the "AI Agents" section here
Select "Create Agent" as shown 👇
Do you have a pre-existing scripting document or reference materials?
If so, that list of qualifying questions that your AI Agent should communicate can be uploaded using our uploader tool (which supports DOCX + PDF files) 👇
Once your uploaded file has been processed, you will have an opportunity to review the information that has been extracted.
This is strictly a preview - any necessary edits can be made once the agent is officially created.
You can now choose to "Apply Script Data" to move forward with the ongoing file-based draft, or "Skip File Upload" to start from scratch with manual inputs.
No upload? No worries!
You can head straight to the "Skip File Upload" button at the bottom right corner of the uploader tool popup 👇
General Settings
You should now see the "General Settings" options within your Call AI Agent setup👇
Assign a unique label/name for the specific use case you have in mind. (This is NOT the name of your AI Assistant, that can be changed here)
You'll also want to define the "Call Intent" - explaining what the AI is offering to assist the lead with.
Once you are satisfied with these values, be sure to hit the "Create Agent" button to officially add this AI agent to your account!
As you continue the setup process you will notice an "Update Agent" button in its place - it is recommended to save your progress frequently, just in case.
Job Title + Communication Style
These fields are open-ended; please feel free to revise, omit, or add to the default suggestions as you see fit. 👇
Voice + System Prompt
While there are multiple Voice options available to use for your AI agent, we do highly recommend our in-house "Jess" option as this is the most fine-tuned.
There are currently 2 choices within the underlying system prompts, which are fairly self-explanatory (Lead Qualification vs. Customer Service) 👇
By default the supported languages are all set to "ON" - if you would like to toggle one or more of those languages to "OFF" this can be done within the Advanced Settings.
🎉 Nice job! 🎉
It's time to hit that "Update Agent" button and move on to the next section >>> where we'll set up your call agent's spoken greetings.
Questions, comments, concerns? Let us help!
Reach out to us directly at help@structurely.com and we will get back to you!
- 🚀 The Structurely Team