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Bring your Twilio account to Structurely

Integrate Structurely with your existing Twilio account

Written by Emma Holmes

👋 Let's get your Structurely AI Assistant connected with your own Twilio account.

Keep in mind 🚨 Once you configure a legitimate token, EVERY number you provision will use that new access token (it's not possible for a client to disable BYOT) 🚨

Here's how to get set up:

1. Log in to your Twilio account here

2. Log in to your Structurely account and go to Lead Sources ➡️ Text messaging tab here

3. Toggle ON the "Use my own Twilio phone number" option

👉 In your Twilio dashboard, locate your Account ID and Access Tokens, then paste your Twilio credentials into the respective fields in Structurely 👇

Once your credentials have been submitted, you should be able to configure a new phone number from this same page 👇


Tell us if it didn't work!

Having trouble syncing your Twilio?

If this is the case, you can send an email to help@structurely.com and we will get back to you!

🚀 The Structurely Team

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