Zendesk

Connecting Zendesk with Structurely

3 articles in this collection
Written by Nate Joens

Hand back conversation control from Human to AI Assistant in Zendesk

After AI has passed control to you in Zendesk, you can pass control back

Written by Nate Joens
Updated over a week ago

Hand over conversation control from AI Assistant to Human Agent in Zendesk

Define messages that you'd like to escalate from your AI assistant to a human agent in Zendesk

Written by Nate Joens
Updated over a week ago

Sync Structurely + Zendesk

Use Structurely AI to engage customers across any messaging channel and sync the conversation back to Zendesk

Written by Nate Joens
Updated over a week ago