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Script Customization
Script Customization
Get help building your own Inside Sales Agent
15 articles in this collection
Written by
Jesslyn Prohaska
and
Megan Lane
Managing Scripts
Script Assignment
Learn how to target a specific lead type, category or criteria with a custom script built just for them!
Written by
Jesslyn Prohaska
Updated over a week ago
Duplicating a Script
Copy pre-built Scripts and make tweaks of your own by duplicating scripts
Written by
Megan Lane
Updated over a week ago
What is a Lead Type
Lead types are used to help determine which scripts to use for which leads
Written by
Megan Lane
Updated over a week ago
What is a Contact Source
Contact Sources are used to help determine which scripts to use for which leads
Written by
Megan Lane
Updated over a week ago
Customizing a Script
Channel Targeting
Send your custom script through text and/or email using Channel Targeting
Written by
Jesslyn Prohaska
Updated over a week ago
Custom Answers
Customize our response to what your leads say or ask
Written by
Jesslyn Prohaska
Updated over a week ago
Adding a new Qualifier
Qualifiers are question + answer combinations
Written by
Megan Lane
Updated over a week ago
Editing a Qualifier
How to edit a question and answer combination
Written by
Megan Lane
Updated over a week ago
Adding and Editing a new Response
Responses are simple messages that can have conditions (use for non question/answer messages)
Written by
Megan Lane
Updated over a week ago
Adding an Introduction (first message)
Customize the first message sent to your leads
Written by
Megan Lane
Updated over a week ago
Adding and Editing a new Transition
Transitions are filler messages meant to bridge multiple messages together to make the conversation flow better
Written by
Megan Lane
Updated over a week ago
SIDE PANEL - Adding a Message
Messages consist of a combination of Conditions and Variations. You can create messages as a part of a Qualifier, Response or Transition
Written by
Megan Lane
Updated over a week ago
SIDE PANEL - Adding a Condition
Conditions determine which message you send to a lead
Written by
Megan Lane
Updated over a week ago
SIDE PANEL - Adding a Variation
Written by
Megan Lane
Updated over a week ago
SIDE PANEL - Adding a Merge Field
Written by
Megan Lane
Updated over a week ago