👋 Multi Conversations is a FREE BETA feature as of 12/14/2022
🌟 (TL;DR)🌟
Opt in to using the Multi Conversations BETA. Then click the icon and re-enroll your existing lead into a new Structurely Conversation.
Opting into Multi Conversations
If you already have leads in Structurely that you want to re-enroll, keep reading how to use the new BETA Multi Conversations feature.
Here's how to get setup:
👉 Login to your Structurely Account here
👉 Go to your Structurely lead Inbox here
👉 Click the Multi Conversations icon 👇
👉 Click "Yes" to opt into the Multi Conversations BETA 👇
Enrolling a lead into Multi Conversations
👉 Click the Multi Conversations Icon on a lead you want to re-enroll into a new conversation, then click the drop down 👇
👉 Pick the new conversation you want to re-enroll the lead into and click "Start Conversation" 👇
👉 You will see a message indicating the new conversation has started, but the first message will take a few moments to send out 👇
👉 You will now see the new Multi Conversation message was sent out, indicating the new conversations has started 👇
❗ NOTE ❗
Once the new conversation has begun, the text + email drip campaigns begin as well, if the lead remains unresponsive.
And that's it! Your lead is now re-enrolled in another conversation. 🚀
Changing the Lead Type & Available Multi Conversation Scripts
❗ NOTE ❗
You will only see available new conversation types based on the current lead type the lead you have selected is.
e.g. if your lead is a Buyer, you'll see Buyer Multi Conversation scripts. If they are a Seller, you'll see Seller Multi Conversation scripts.
To change the current lead type, click Lead Type from the right-hand lead profile and change them to a new lead type 👇
(Currently Available) Buyer Multi Conversation Scripts:
Multi Conversation Script Name | Description |
buyer cash offer | Send to buyers who've made a cash offer to check in on where they're at |
buyer contingency | For buyers who need to sell their current home before buying |
buyer on hold | For buyers who previously indicated they had to pause their search |
buyer past client | For old buyer leads who closed with you who you want to check in on |
buyer post close | For buyers who just closed who you want to congratulate and ask for more business |
buyer post first showing | For buyers who you've just shown a property to and want to touch base with |
buyer post offer | For buyers who just submitted an offer who you want to check in on |
buyer pre-close | For buyers who are getting close to closing who you want to update |
(Currently Available) Seller Multi Conversation Scripts:
Multi Conversation Script Name | Description |
seller contingency fell through | Send to sellers who's contingency fell through to see what you can do to help and check in |
seller on hold | Send to sellers who indicated previously they were on pause but who you want to check back in with |
Have a Question?
Did something not work or not get answered?
You can send an email to help@structurely.com and we will get back to you!
🚀 The Structurely Team