You can duplicate a Pre-Built Script, another Script you've previously built, or a script built by a teammate. After you've duplicated a script, you're free to customize it!
*You can duplicate any type of Script
How to Duplicate a Script
π Β On any script, click the vertical "..." icon. Then select "Duplicate" from the DropdownπΒ
π Β A pop-up will appear with settings to duplicate your script. Give your new duplicated script a UNIQUE name (one is pre-defined for you, which you can change)πΒ
π Β Now, select the Lead Type for which you'd like to apply this script to.Β
β (It MUST remain the same Lead Type as the script you are duplicating from). βπΒ
π‘ What is a Lead Type?
Lead types are what Structurely uses to determine which script to apply to which lead. (Along with Contact Source)
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There are 5 lead types: Buyer, Buyer specific, Seller, Renter, Renter Specific.
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βBuyer and Renter are used when a lead is generally interested in doing one of those things, but NOT interested in 1 specific property to buy or rent.
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βBuyer Specific and Renter Specific are used when a lead is interested in buying or renting a specific property.
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βSellers are a lead interested in selling their own property.
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(Read more about lead types here)
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π Β Now, select the Contact Source where the types of leads you'd like to apply this script to are coming from
β (It MUST remain the same Contact Source as the script you are duplicating from). βπΒ
π‘ What is a Contact Source?
Contact Sources are what Structurely uses to determine which script to apply to which lead. (Along with Lead Type)
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There are 3 lead types: Form Registration, Lead Upload, Direct Message
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βForm Registration: When a lead comes to Structurely via your CRM, a direct lead source like Zillow, or your website form registration. (Likely the most common)
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βLead Upload: A list of old or existing leads you've provided to Structurely to engage
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βDirect Message: Used for Live Chat leads (provided by Structurely) or if a lead directly messages your Structurely provided phone number
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(Read more about Contact Sources here)
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π Β Click "Submit". You will now be taken into the Script Editor for that script you have duplicated.πΒ
π WOOOOO, you just duplicated a script! You've found the quickest and most effective way to tweak and make the best scripts in the books! πΒ
What's Next
π Create a new Custom Script
π Learn about Lead Types
π Learn about Contact Sources