Variations are different messages that are sent to your lead based on either the number of Merge Fields that can be filled, or randomly selected.
*Variations ARE NOT optional. They are what's required to actually send a message to a lead.
Types of Variations
๐ ย Below is a Variation without any Merge Fields. You MUST always have at least 1 Variation that contains no Merge fields๐ย
๐กโ ย IMPORTANT โ
You must have at least 1 Variation that has NO MERGE FIELDS in every Message you create.
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This Variation(s) will be used if none of the other Variations that have Merge Fields can be filled (meaning the Merge Field data needed hasn't been provided)
๐กโ ย IMPORTANT โ ย
๐ ย Click "Add Variation" to add a new variation in addition to the one you just made๐ย
๐ ย In this next Variation, we will add a Merge Field by either clicking the { } icon -- or by typing "{". In this example, we added the TIMEFRAME Merge Slot, which means, if the lead provided their timeframe, we will insert that value into the message๐ย
๐กโ ย IMPORTANT โ
In the above example, if the lead has in fact provided their timeframe, we will ALWAYS send the Variation with the Timeframe Merge Field.
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The Variation that is able to use the most Merge Fields given the info a lead has provided us will ALWAYS be the one that gets sent.
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Otherwise, a Variation is picked at random to send to the lead.
๐กโ ย IMPORTANT โ ย
๐ ย Below, we add a 3rd Variation, using the Agent's Phone Number. It is likely that if we know the lead's timeframe, the #3 Variation will be run, because we almost ALWAYS know the Agent's Phone Number. Making the 3rd Variation the one with the most known Merge Fields. ๐ย
How to Remove a Variation
๐ ย Remove a Variation by clicking the TRASH CAN icon next to the Variation you'd like to remove. Then clicking Save Changes.
๐ WOOOOO, you now know how to add, remove and edit Variations. That means you can actually send a custom message to your leads! ๐ย
What's Next
๐ Learn about Messages
๐ Learn about Conditions
๐ Learn about Skip Conditions
๐ Learn about Merge Fields
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