👋 Let's get your Structurely AI Assistant setup with your Sierra Interactive account.
You'll simply need create a filter in your Outlook account to forward your Sierra Interactive lead notification emails to your firstname.lastname@example.org email (found in your Structurely dashboard)
Here's how to get setup:
👉 Log in to your Outlook account
👉 Select the "Settings" icon from the top right then select "View Full Settings" from the drop down.👇
👉 Select "Rules" then "Add new rule" 👇
👉 Name your New Inbox Rule "Sierra to Structurely" (or whatever you like) 👇
👉 From the Add a Condition section, select "From" from the dropdown. 👇
👉 In the new field, type "email@example.com" and hit enter to lock in the value👇
👉 Now, go to the "Add an action" section and click the dropdown, then find and select the "Redirect to" field👇
👉 In the new field, type your unique firstname.lastname@example.org email (found in your Structurely dashboard) and hit enter on your keyboard👇
❗ ❗ ❗ YOU CAN THEN CLICK SAVE IN THE BOTTOM RIGHT ❗ ❗ ❗
👉 Your new rule should now be saved and toggled ON, and should look like below👇
🎊 Nice job, your Sierra Interactive leads will now be responded to by your Structurely AI Assistant!
Okay, so here's how to make sure it's working
Go to a contact form that funnels to your Sierra Interactive account on your website and fill out the lead inquiry form.
Please use your own name and phone number to fill out this test form. 😅
👍 You should have now received a response from your AI Assistant via SMS through your Structurely AI Assistant's Phone Number to the number you filled out.
You should also see a new lead in your HomeChat Dashboard with the lead's contact details and with the message your Structurely AI Assistant responded with.
Tell us if it didn't work!
If you aren't receiving a response from your AI Assistant, or don't see the new lead in your HomeChat dashboard, shoot us a message via the little floating live chat bubble in the bottom right of this page 😃
Or you can send an email to email@example.com and I'll get back to you!
🚀 The Structurely Team