Go to Holmes Settings in your HomeChat Dashboard and toggle "Drip Campaigns" ON or OFF. (You will need to toggle both My Account and Agency if you're an Admin Team Leader or Broker)
👋 You can tell Aisa Holmes to not follow up with unresponsive leads with a simple toggle, here's how:
❗ NOTE: By default, Smart Drip Campaigns are turned ON ❗
👉 1. Log in to your HomeChat Dashboard
👉 2. Click on the Settings tab in the left hand panel
👉 3. Click Holmes Settings from the Settings menu
👉 4. Toggle "Drip Campaigns" OFF and click "Save"
❗ NOTE: If you are using an Admin account as a Team Leader or Broker you will see both My Account and Agency Holmes Settings.
You will need to toggle them both OFF if you don't work with renter leads in any form at your team or brokerage. ❗
Don't forget to click "Save Changes"!
Aisa Holmes will still "Nudge" unresponsive leads after 12 minutes of unresponsiveness even with the Smart Drip Campaigns turned off.
Questions or issues? Shoot us a message via the little floating live chat bubble in the bottom right of this page 😃
Or you can send an email to firstname.lastname@example.org and I'll get back to you!
🚀 The Structurely Team